How to Transfer Your Family Doctor When Moving in Ontario

Step-by-step guide to transferring your healthcare when moving cities in Ontario. Process, timeline, and checklist for Hamilton, Mississauga, Burlington, Oakville, and Milton residents.

February 8, 2025 4 min read

Relocating to a new city in Ontario can be both exciting and challenging—especially when it comes to transferring your healthcare. Whether you’re moving from Burlington to Mississauga, Oakville, Hamilton, or Milton, ensuring a smooth transition of your healthcare services is crucial for maintaining continuity of care. This comprehensive guide will walk you through a step-by-step process for transferring your healthcare, including planning timelines, required steps, a document checklist, OHIP considerations, and local resources to help you get started.

1. Planning Your Move and Healthcare Transfer Timeline

Start Early:
Begin planning your healthcare transfer well in advance of your move. A proactive approach can help prevent gaps in your care and ensure that your medical records and appointments are updated on time.

Timeline Tips:

  • 3-6 Months Before Moving:
    • Research new healthcare providers in your destination city.
    • Familiarize yourself with local healthcare resources.
    • Inform your current doctor about your upcoming move.
  • 1-2 Months Before Moving:
    • Request your medical records and any necessary documentation.
    • Confirm your OHIP status and check if any address updates are needed.
  • Upon Arrival:
    • Register with a new family doctor or healthcare clinic.
    • Set up any interim care appointments if needed.
    • Update your information with ServiceOntario.

2. Required Steps for Transferring Your Healthcare

Step 1: Research and Select a New Provider

  • Online Directories: Use platforms like doktr.ca to search for family doctors and clinics in your new city.
  • Recommendations: Ask for referrals from friends, family, or community groups in your destination.
  • Local Health Centers: Explore community health centres that offer comprehensive care.

Step 2: Inform Your Current Healthcare Provider

  • Notify Your Doctor: Let your current provider know about your move. They can help prepare your medical records and may offer advice for a smooth transition.
  • Request Records: Fill out any necessary forms to obtain a complete copy of your medical records.

Step 3: Update Your OHIP Information

  • Change Your Address: Visit ServiceOntario to update your address on your OHIP card, which is essential for continued coverage.
  • Confirm OHIP Coverage: Ensure that your OHIP benefits remain active during the transition period.

Step 4: Register with a New Healthcare Provider

  • Submit Applications: Use the information gathered during your research to register with your chosen new family doctor or clinic.
  • Follow-Up: Confirm receipt of your medical records by the new provider and schedule an introductory appointment to establish your new healthcare relationship.

3. Document Checklist for a Smooth Transfer

To streamline the transfer process, gather the following documents:

  • Proof of Ontario Residency: Lease agreements, utility bills, or bank statements showing your new address.
  • Identification: Valid photo ID such as a driver’s license or passport.
  • OHIP Card: Ensure your card is up-to-date with your current address.
  • Medical Records: Copies of your medical history, test results, vaccination records, and treatment summaries.
  • Referral Letters: If applicable, include any referrals or specialist recommendations.

Pro Tip: Keep digital and paper copies of all your documents to ensure nothing gets lost during the transition.

4. OHIP Considerations When Moving Cities

Maintaining Your OHIP Coverage

  • Address Update:
    Always update your OHIP information with ServiceOntario within 30 days of your move to avoid any disruption in coverage.
  • Coverage Validity:
    OHIP remains valid across Ontario, but having your address updated ensures that your healthcare provider and local services recognize you as a resident.
  • Interim Coverage:
    If you experience a gap between providers, verify that your OHIP benefits still apply at urgent care centres or walk-in clinics while you await a new family doctor.

Tip: Regularly check the Ontario Ministry of Health website for any policy updates that might affect your coverage during your move.

5. Local Resources to Assist Your Transition

EEach city has specific healthcare resources and family doctor availability. For detailed information about finding care in your area, visit our local guides:

These guides are updated weekly with current information about doctor availability and local healthcare options.

Need help finding a doctor in your area? Register for updates about doctors accepting new patients.

Conclusion

Transferring your healthcare when moving cities in Ontario doesn’t have to be stressful. With careful planning, a clear timeline, and the right documentation, you can ensure a seamless transition to a new healthcare provider. Remember to update your OHIP information promptly and utilize local resources to find the care you need. Whether you’re moving to Burlington, Mississauga, Oakville, Hamilton, or Milton, these steps will help you stay on top of your health during your relocation.

For additional guidance or personalized assistance, visit doktr.ca or contact us today. Take charge of your healthcare transition and enjoy your new city with peace of mind.

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