Get Help Finding a Family Doctor | Contact Doktr.ca

Contact Us

Don't hesitate to reach out to us.

Our dedicated team is ready to provide guidance, address  inquiries, and explore how doktr.ca can help connect you with top family doctors readily accepting patients in your area.

If you’re a clinic or healthcare provider interested in joining our network:

Email: providers@doktr.ca

Fill out the form below, and we’ll get back to you as soon as possible.

Frequently Asked Questions

Frequently Asked Questions About Family Doctors

How do I find a family doctor accepting new patients?

There are several ways to find a family doctor in Ontario:

  1. 1. Register for our notification service to get updates about available doctors
  2. 2. Sign up with Health Care Connect
  3. 3. Contact local Family Health Teams
  4. 4. Check teaching clinics
  5. 5. Visit community health centers

Learn more about finding available doctors in your area

How long does it take to find a family doctor?

Wait times vary by location and availability. While some patients find a doctor within weeks, others may wait several months. Using multiple search methods and staying proactive can help reduce wait times. See our guide to reducing wait times

What documents do I need to register with a family doctor?

Essential documents include:

  • Valid OHIP card
  • Government-issued photo ID
  • Proof of address
  • Medical history (if available)

Complete registration guide

Can I register with more than one family doctor?

No, in Ontario you can only be registered with one family doctor at a time. This ensures continuity of care and proper record management. Learn about changing doctors

What services are covered by OHIP at family doctor visits?

OHIP covers most essential services including:

  • Regular check-ups
  • Medical consultations
  • Basic diagnostic tests
  • Preventive screenings
  • Follow-up visits

Full list of OHIP-covered services

What services might I have to pay for?

Common extra charges include:

  • Sick notes ($20-40)
  • Insurance forms ($30-80)
  • Medical certificates ($25-50)
  • Travel documents ($25-75)

Learn about additional fees

How do I transfer my medical records to a new doctor?

To transfer your records:

  1. Request records from your current doctor
  2. Complete authorization forms
  3. Pay any applicable fees
  4. Allow processing time

Complete transfer guide

How do referrals to specialists work?

Your family doctor will:

  1. Assess your need for specialist care
  2. Make appropriate referrals
  3. Send relevant medical information
  4. Help coordinate your care

Understanding specialist referrals

How do I change family doctors?

Steps to change doctors:

  1. Find a new doctor accepting patients
  2. Register with the new practice
  3. Transfer your medical records
  4. Inform your current doctor

Complete guide to changing doctors

What happens if my family doctor retires or moves?

If your doctor retires or moves:

  1. Ask about the transition plan
  2. Get copies of your records
  3. Start searching for a new doctor
  4. Consider temporary care options

Learn about doctor transitions

What are my rights as a patient?

Key patient rights include:

  • Access to care
  • Privacy protection
  • Informed consent
  • Access to records
  • Second opinions

Full patient rights guide

How do I file a complaint about my family doctor?

To file a complaint:

  1. Document your concerns
  2. Contact the CPSO
  3. Follow their process
  4. Keep records of communication

Complete complaint process