Effective Date: August 16, 2025
Last Updated: August 16, 2025
IMPORTANT: PLEASE READ THIS DISCLAIMER CAREFULLY BEFORE USING THIS WEBSITE
1. NO MEDICAL ADVICE
The content provided on doktr.ca (the “Website”), including all text, graphics, images, and other materials, is for general informational purposes only. It is not intended to be, and should not be construed as:
- Medical advice
- Professional healthcare guidance
- A diagnosis of any medical condition
- A recommendation for any specific treatment
- A substitute for professional medical consultation
ALWAYS seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition, symptoms, or treatment options. Never disregard professional medical advice or delay seeking it because of something you have read on this Website.
2. WE ARE NOT A HEALTHCARE PROVIDER
2.1 Our Role
Doktr.ca is operated by OakPoint Digital Consulting & Management Inc., a web development and digital marketing company based in Oakville, Ontario. We are:
- A health information resource
- A physician locator service
- A referral matching platform
2.2 What We Are NOT
Doktr.ca is NOT:
| We Are NOT | Meaning |
|---|---|
| A medical clinic | We do not provide medical examinations or treatments |
| A hospital or healthcare facility | We do not diagnose or treat any conditions |
| A physician or nurse practitioner | We do not have medical professionals on staff providing care |
| A pharmacy | We do not dispense medications |
| A mental health provider | We do not provide counseling or therapy |
| An emergency service | We cannot respond to medical emergencies |
2.3 No Doctor-Patient Relationship
No doctor-patient relationship, therapeutic relationship, or any other professional healthcare relationship is created between you and Doktr.ca by:
- Visiting our Website
- Reading our content
- Submitting information through our forms
- Being connected with a healthcare provider through our service
Any relationship formed with a healthcare provider you contact through our service is solely between you and that provider.
3. EMERGENCY SITUATIONS
3.1 Medical Emergencies
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY OR GO TO YOUR NEAREST EMERGENCY ROOM.
Do not use this Website to seek emergency medical assistance. This Website is not monitored for emergency communications and cannot provide emergency medical care.
3.2 Mental Health Crises
If you or someone you know is experiencing a mental health crisis, including thoughts of self-harm or suicide, please contact:
- Emergency Services: 911
- Talk Suicide Canada: 1-833-456-4566 (24/7)
- Crisis Services Canada: 1-833-456-4566
- Kids Help Phone: 1-800-668-6868 (for youth)
- Your local hospital emergency department
4. LIMITATIONS OF INFORMATION
4.1 General Nature
The health information provided on this Website is general in nature and may not apply to your specific circumstances. Every individual’s health situation is unique, and information that is accurate for one person may not be appropriate for another.
4.2 Not Comprehensive
Our content:
- May not cover all aspects of a topic
- May not include the most recent medical developments
- Cannot account for your individual health history
- Cannot consider all relevant factors in your situation
4.3 Informational Accuracy
While we strive to provide accurate and up-to-date information, we make no representations or warranties regarding:
- The completeness of the information
- The accuracy of the information
- The reliability of the information
- The applicability of the information to your specific situation
Healthcare guidelines, regulations, and best practices change frequently. Information that was accurate when published may become outdated.
5. PHYSICIAN REFERRAL SERVICE DISCLAIMER
5.1 Nature of the Service
Our physician matching service connects individuals seeking a family doctor with healthcare providers who may be accepting new patients. This service:
- Is an informational referral service only
- Does not constitute a medical referral from one healthcare provider to another
- Does not guarantee physician availability or acceptance
- Does not guarantee the quality of care you may receive
5.2 Independent Healthcare Providers
Healthcare providers listed in or connected through our network:
- Are independent practitioners, not employees or agents of Doktr.ca
- Are solely responsible for their own medical practices
- Make their own decisions about accepting patients
- Are solely responsible for the care they provide
5.3 No Endorsement or Guarantee
Doktr.ca does NOT:
- Endorse any specific healthcare provider
- Guarantee the qualifications of any provider
- Verify the credentials of providers (though we encourage you to do so via the CPSO website at cpso.on.ca)
- Guarantee that any provider will accept you as a patient
- Guarantee the quality of care you will receive
- Assume any responsibility for the actions or omissions of any healthcare provider
5.4 Your Responsibility
You are solely responsible for:
- Verifying the credentials and qualifications of any healthcare provider
- Evaluating whether a healthcare provider is appropriate for your needs
- Making informed decisions about your healthcare
- Conducting your own due diligence before establishing a patient relationship
We recommend verifying physician credentials through the College of Physicians and Surgeons of Ontario (CPSO).
6. NO PROFESSIONAL RELATIONSHIP
6.1 Information Only
By using this Website or our services, you acknowledge and agree that:
- No professional relationship of any kind is formed between you and Doktr.ca
- Our staff are not qualified to provide medical advice
- Any information provided is for general informational purposes only
- You should not rely on this information as a substitute for professional medical advice
6.2 Not Regulated by Healthcare Bodies
Doktr.ca is not:
- Regulated by the College of Physicians and Surgeons of Ontario (CPSO)
- Regulated by the College of Nurses of Ontario
- Regulated by any other healthcare regulatory body
- Subject to healthcare facility licensing requirements
We are a commercial information and referral service operating under standard business regulations.
7. THIRD-PARTY CONTENT AND LINKS
7.1 External Resources
Our Website may contain links to external websites, including:
- Government health resources (e.g., ontario.ca, health.gov.on.ca)
- Healthcare provider websites
- Medical information websites
- Other third-party resources
7.2 No Endorsement
The inclusion of any link does not imply endorsement, approval, or verification of the content on those websites. We are not responsible for:
- The accuracy of information on third-party websites
- The privacy practices of third-party websites
- Any damages arising from your use of third-party websites
7.3 Government Resources
While we may link to official government resources, we are not affiliated with, endorsed by, or connected to the Government of Ontario, Ontario Health, or any other government agency.
8. RELIANCE ON INFORMATION
8.1 At Your Own Risk
Any reliance you place on information provided on this Website is strictly at your own risk. We disclaim all liability for any:
- Injury
- Illness
- Damage
- Loss
- Expense
arising from your use of or reliance on information provided on this Website.
8.2 Consult Healthcare Professionals
Before making any healthcare decisions, including:
- Starting, stopping, or changing medications
- Beginning or ending treatments
- Making lifestyle changes for health reasons
- Deciding whether to seek medical care
You should consult with a qualified healthcare professional who can evaluate your specific situation.
9. TESTIMONIALS AND USER EXPERIENCES
If our Website contains testimonials or user experiences, please be aware that:
- These represent individual experiences only
- Results and experiences vary from person to person
- Testimonials are not guarantees of outcomes
- Individual healthcare situations differ significantly
10. UPDATES TO THIS DISCLAIMER
We may update this Medical Disclaimer from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after changes constitutes acceptance of the updated disclaimer.
11. CONTACT INFORMATION
If you have questions about this Medical Disclaimer, please contact us:
OakPoint Digital Consulting & Management Inc. Operating as Doktr.ca
Email: hello@doktr.ca Oakville, Ontario, Canada
12. SUMMARY
| Remember | Action |
|---|---|
| This is NOT medical advice | Consult a healthcare professional for medical guidance |
| We are NOT a healthcare provider | We connect you with providers; we don’t provide care |
| Emergencies require 911 | Do not use this Website for emergencies |
| Verify provider credentials | Check the CPSO website before choosing a doctor |
| You make your own healthcare decisions | We provide information; you decide what to do with it |
ACKNOWLEDGMENT
BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS MEDICAL DISCLAIMER.
YOU UNDERSTAND THAT DOKTR.CA IS NOT A HEALTHCARE PROVIDER AND THAT THE INFORMATION ON THIS WEBSITE IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE MEDICAL ADVICE.
This disclaimer is intended to limit the liability of Doktr.ca and OakPoint Digital Consulting & Management Inc. to the fullest extent permitted by the laws of the Province of Ontario and Canada.